LAST UPDATED: July 18, 2024
TelevisaUnivision – Global Privacy Notice
Univision Communications, Inc. and its affiliates (collectively, "TelevisaUnivision," "we," "us," or "our") respect your privacy. This Global Privacy Notice ("Privacy Notice" or "Notice") describes our practices in connection with information that we collect through our websites, applications, or other online services (collectively, "Services"). Specifically, this Privacy Notice explains how we collect, use, and disclose information from users of our Services ("Users" or "You").
1. PERSONAL INFORMATION WE MAY COLLECT
A. Information You Provide to Us
Registration, Profile, and other requested Information. We collect the information you provide to us, such as when you sign up for an account, newsletters, notifications, or updates, or participate in our surveys, events, or contests. Among other information, we may receive your name, username, password, and/or email address.
Communications. If you contact us directly, for example when you contact our Customer Support Team, we may receive your name, email address, and other information you choose to provide.
Purchase Information. If you make a purchase or sign up for a subscription through our Services, your payment-related information, such as credit card or other financial information, may be received by us or a third-party payment processor on our behalf. We may also receive your purchase history, delivery address, and other information related to your transactions.
User Content. We receive any information or content you choose to post on our Services, such as comments or other feedback.
Via Third Parties. We may utilize third parties to assist in collecting information from you for purposes described in this Notice.
B. Information We Collect When You Use Our Services
Device Information. We may receive information about the device and software you use to access our Services, including IP address, device ID, web browser type, operating system version, phone carrier and manufacturer, your network, network devices, device identifiers, mobile advertising identifiers, and push notification tokens.
Usage Information. To help us understand how you use our Services and to help us improve them, we may automatically receive information about your interactions with our Services, including the videos and content you view on our Services, how you interact with our Services, the pages or other content you view, usage data when you use our apps, the searches you conduct, purchases you make, your comments, and the dates and times of your visits.
Location Information. When you use our Services, we may receive your location information, which may include the city, state, zip code, or other general location information inferred from your IP address or derived from Wi-Fi or GPS signals. We collect this information for purposes such as to identify our audiences, tailor our Services to your location, and send you relevant marketing and advertising.
Information from Cookies and Similar Technologies. We and our third-party partners may receive information provided by cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
We offer controls that allow you to modify your cookie settings. To access those controls, please visit the privacy menu/footer of our digital properties.
If you reside in one of the U.S. states that require us to honor your browser-based opt-out preference signals, and if you implement such signals, we will not sell Personal Information or process Personal Information for targeted advertising (or "cross-context behavioral advertising" for California residents) collected via that browser. You can implement these signals through your browser settings for browsers that offer them. Please refer to your browser for additional information and instructions.
C. Information We Receive from Third Parties
Information from Third Parties. We receive information such as geodemographic information, income level, and professional and employment-related information from third-party sources like social media companies, publicly available databases, marketing partners, advertising partners, measurement services, and recommendation engines that help us update or supplement the Personal Information that we maintain about you.
2. HOW WE MAY USE YOUR PERSONAL INFORMATION
We May Use Your Personal Information to:
3. HOW WE DISCLOSE YOUR PERSONAL INFORMATION
We do not disclose information we collect from or about you except as described below or otherwise disclosed to you at the time of the collection.
Service Providers. We may disclose any information we receive with Service Providers retained in connection with the provision of our Services. We require that our Service Providers use your Personal Information disclosed by us solely for the purposes of performing services for us and that they maintain the confidentiality, security and integrity of such Personal Information.
Partners that Operate and Assist with Services: We may offer certain services in partnership with third parties. If you enroll or otherwise participate in these services, we may disclose your Personal Information to the third parties that help us operate that service. These third parties may use your Personal Information to operate the service, as well as for their own business purposes.
Content Information. We may share information about the content that you watch (1) at your request (e.g., if you request integration of your ViX account with a third party device), or (2) as necessary when you pass or share information with other accounts you may have (e.g., if you want to share viewing information on a social media account), in order to provide and improve the Services, and recommend or display content to you based on what you have watched on our Services.
Marketing and Business Partners. We disclose information to third parties such as our business partners, market research firms, and marketing partners to permit them to send you marketing communications.
Third-Party Applications: Our Services enable and/or contain links to certain third-party applications (e.g., Facebook "Like" button and other social media plug-ins, tools and APIs) to enhance your experience on the Services. When you interact with a third-party functionality, that third-party may collect information about your use of the Services. Prior to using any third-party applications, you should review and consult their privacy notices.
Sponsors and Co-Sponsors: We may conduct events, sweepstakes, contests, giveaways and/or other promotions with one or more third-party sponsors or co-sponsors. If you participate in any such event or promotion, the Personal Information we collect from you in the context of your participation may be disclosed to our sponsors or co-sponsors.
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. You can learn more about Google’s practices by visiting https://www.google.com/policies/privacy/partners/.
We also use Google’s invisible reCAPTCHA application on our Services in order to protect against spam and other automated abuse. The reCAPTCHA tool may make use of cookies, as well as other information like IP address, date, time, language, screen size and resolution, and mouse movements. The use of the reCAPTCHA tool and any information collected through the tool are subject to Google’s privacy policy, available at https://policies.google.com/privacy, and Google’s terms of service, available at https://policies.google.com/terms?hl=en.
Advertising Partners. We work with third-party advertising partners to show you ads that may interest you, and we may disclose information to third parties to enable targeted advertising. Some of our advertising partners are members of the Network Advertising Initiative (https://optout.networkadvertising.org) or the Digital Advertising Alliance (https://optout.aboutads.info). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
Other Users. Please be aware that any information or content you choose to post to the Services, such as comments, will be displayed on the Services and viewable by other Users by default. We are not responsible for the other Users’ use of available information, so you should carefully consider whether and what to post or how you identify yourself on the Services.
Measurement. We disclose information to measurement partners such as Nielsen. You can opt out of market research by Nielsen measurement by following the directions at Nielsen’s Digital Measurement Privacy Statement, https://www.nielsen.com/us/en/legal/privacy-statement/digital-measurement/.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
Merger, Sale, or Other Asset Transfers. We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the provisions of this Privacy Notice in effect at the time the applicable information was collected.
Consent. We may also disclose your information with your permission.
4. CHOICES
Disclosure Preferences.
Opt out of TelevisaUnivision’s Marketing and Promotional Communications. To opt out of TelevisaUnivision’s marketing and promotional communications, follow the below instructions:
Account Information. You may access or update your account information by logging into your account.
Opt out of Interest-Based Advertising. To opt out of the use of your information for tailored advertising, visit the Network Advertising Initiative and/or the Self-Regulatory Program for Online Behavioral Advertising. You may also opt out of tracking and receiving tailored advertisements on your mobile device by some mobile advertising companies and other similar entities by downloading the App Choices App. Opting out of interest-based advertising does not opt you out of being served advertising on the Services. You will continue to receive generic ads while visiting the Services.
Opt out of Nielsen Measurement. You can opt out of market research by Nielsen measurement by vising Nielsen’s Digital Measurement Privacy Statement: https://www.nielsen.com/us/en/legal/privacy-statement/digital-measurement/.
If you choose not to provide us with information we collect, some features of our Services may not work as intended.
5. SECURITY
We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.
6. CHILDREN’S PRIVACY
Our Services are directed to a general audience. Certain content available through certain Services is directed to children.
For certain Services, parents may set up a kid profile under their account, which may be limited to a curated selection of content.
When viewing child-directed content or using a kid profile, we collect only a limited amount of information from the viewer, such as IP address, installation ID, and certain viewing and behavior information.
We and our service providers use such information solely to support our internal operations, such as to customize content and analyze the functioning of the Services. We do not serve interest-based advertising when viewing child-directed content or using a kid profile. If you believe we have improperly collected information from minors, please email us at Privacy@TelevisaUnivision.com or write to: Attn: Privacy Department, 8551 NW 30 Terrace, Miami, FL 33122.
7. THIRD PARTIES
Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Notice does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.
8. JURISDICTION AND CROSS-BORDER TRANSFER
Your Personal Information may be stored and processed in any country where we have facilities or in which we engage Service Providers, and by using the Services you understand that your information will be transferred to countries outside of your country of residence, including the United States, Mexico, and any other countries in which we or our Service Providers operate, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
9. CONTACT INFORMATION
Univision Communications, Inc., located at 8551 NW 30 Terrace, Miami, FL 33122, including its affiliates, is the company responsible for collection, use, and disclosure of your Personal Information under this Privacy Notice. If you have any questions about this Privacy Notice, please contact us at Privacy@TelevisaUnivision.com or:
Attn: Privacy Department
8551 NW 30 Terrace
Miami, FL 33122
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.
If you have any complaints regarding how we process your Personal Information, you can submit your complaint to the relevant data protection authority in the country where you reside.
10. U.S. PRIVACY ADDENDUM
This U.S. Privacy Addendum supplements the information contained in the Global Privacy Notice. This section applies to:
California Residents
Personal Information Collection, Disclosure, and Sale or Share
For the purposes of this section, "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, or as otherwise defined by the CCPA.
Personal Information does not include information that is:
This Notice does not apply to our job applicants, employees, contractors, owners, directors, or officers where the Personal Information we collect about those individuals relates to those current, former, or potential roles with us.
1. Sources of Personal Information We Collect
In the preceding twelve months since this Notice was last updated, we have collected Personal Information from the following categories of sources:
2. Collection, Disclosure, and Sale or Sharing of Personal Information
The chart below provides the categories of Personal Information (as defined by the CCPA) we have collected, disclosed for a business purpose, sold to third parties, or shared with third parties for cross-context behavioral advertising ("CCBA").
| Categories of Personal Information We Collect | We Collect | We Disclose for a Business Purpose | We Sell or We Share for CCBA |
|---|---|---|---|
| A. Identifiers such as name, address, device ID, IP address, and similar identifiers. | Yes | Yes | Yes, for some information within this category |
| B. Categories of Personal Information in Cal. Civ. Code Section 1798.80(e) such as name, address, and telephone number. | Yes | Yes | Yes, for some information within this category |
| C. Characteristics of Protected Classifications under California or Federal Law | Yes | No | No |
| D. Commercial Information, such as account or subscription creation and use, transaction information, and purchase history. | Yes | Yes | Yes, for some information within this category |
| E. Biometric Information | No | No | No |
| F. Internet or Other Electronic Network Activity Information such as content browsing history, content search history, and other interactions with our Services | Yes | Yes | Yes, for some information within this category |
| G. Geolocation Data | No | No | No |
| H. Sensory Data: Audio, Electronic, Visual, or Similar Information | No | No | No |
| I. Professional or Employment-Related Information, such as income bracket. | Yes | Yes | Yes, for some information within this category |
| J. Non-Public Education Information (as defined in 20 U.S.C. 1232g; 34 C.F.R. Part 99) | No | No | No |
| K. Inferences Drawn from Personal Information, such as profiles reflecting preferences or characteristics. | Yes | Yes | Yes, for some information within this category |
| L. Sensitive Personal Information | Yes | Yes | No |
We do not have actual knowledge that we sell or share Personal Information of consumers under 16 years of age.
3. Disclosure, Sale, or Sharing Personal Information for CCBA
In the preceding twelve months since this Notice was last updated, we have disclosed Personal Information to the following categories of third parties:
In the preceding twelve months since this Notice was last updated, we have sold or shared Personal Information to the following categories of third parties:
4. Use of Personal Information
We collect, use, sell, share, or disclose your Personal Information in accordance with the specific business and commercial purposes below:
5. Data Retention
We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods for each category of Personal Information include:
6. Your California Privacy Rights
If you are a California resident, you may exercise the following rights.
Right to Opt Out. In some circumstances, you may opt out of the sale of Personal Information or sharing of Personal Information for CCBA. "Sale" means exchanging personal information for a value, such as data analytics services. "Sharing" means disclosing personal information for providing targeted advertising based on your activities on websites. You may request to opt out of sale or sharing by visiting the privacy menu/footer of our digital properties or at https://www.univision.com/global/privacy-requests.
If you implement browser-based opt-out preference signals, we will opt you out of the sale of Personal Information and sharing of Personal Information for cross-context behavioral advertising collected from that browser. You can implement these signals through your browser settings for browsers that offer them. Please refer to your browser for additional information and instructions.
Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information collected, sold, shared with third parties for CCBA, or disclosed by us; (2) purposes for which categories of Personal Information are collected, sold, or shared with third parties for CCBA by us; (3) categories of sources from which we collect Personal Information; (4) categories of third parties with whom we disclosed Personal Information; and (5) specific pieces of Personal Information we have collected about you.
Right to Delete. Subject to certain exceptions, you may submit a verifiable request that we delete Personal Information about you that we have collected from you.
Right to Correct. You have the right to correct inaccurate Personal Information that we maintain about you.
Verification. Requests for access, deletion, or correction of Personal Information are subject to our ability to reasonably verify your identity in light of the information requested pursuant to relevant CCPA requirements, limitations, and regulations. We may need to take reasonable steps to verify your identity before responding to your request. Specifically, we (or our third-party service provider acting on our behalf) may need to collect a copy of your photo ID and any other information necessary to confirm your identity. Such information will be securely processed in accordance with this Notice and only used for the purpose of verifying your identity.
Right to Equal Service and Price. You have the right not to receive discriminatory treatment for the exercise of your CCPA privacy rights, subject to certain limitations.
Submit Requests. To exercise your rights (right to know, correct, and delete) under the CCPA, please submit your request by emailing us at Privacy@TelevisaUnivision.com or using the form at https://www.univision.com/global/privacy-requests.
We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the Personal Information subject to the request. In some instances, we may decline to honor your request where the law or right you are invoking does not apply or where an exception applies. We may need to request additional Personal Information from you, such as name and email address, in order to verify your identity and protect against fraudulent requests. If you maintain a password-protected account with us, we may verify your identity through our existing authentication practices for your account and require you to re-authenticate yourself before disclosing, correcting, or deleting your Personal Information.
We will only use the Personal Information you provide for verification purposes (i) to verify your identity or for (ii) security or (iii) fraud-prevention, unless you initially provided the information for another purpose. You may make a request on behalf of a child who is under 13 years old if you are the child’s parent or legal guardian. If you make a Request to Delete, we may ask you to confirm your request before we delete your Personal Information, and we might retain a back-up of your Personal Information to the extent allowed by applicable law, for example, as necessary to preserve the integrity or security of our systems or for other purposes that are aligned with our consumers’ general expectations. There may be circumstances under which we will be unable to delete your Personal Information, such as if we need to comply with our legal obligations or complete a transaction for which your Personal Information was collected. If we are unable to comply with your request for deletion, we will let you know the reason why, as required by applicable law.
Authorizing an Agent. If you are acting as an authorized agent to make a request to know, delete, correct, or opt out on behalf of a California resident, you may submit a request by emailing Privacy@TelevisaUnivision.com or using the form at https://www.univision.com/global/privacy-requests. Please note that we will require you to attach proof of power of attorney or a written authorization signed by the resident whose Personal Information will be subject to the request.
Your Right to Request Removal of Content. If you are a California resident under the age of 18 and you wish to remove content that you publicly posted, you may submit a request by contacting us at Privacy@TelevisaUnivision.com. Removing the public content does not ensure complete or comprehensive removal of the content or information.
Financial Incentives. Certain services may include an option to subscribe to an ad supported plan. It is possible that some may consider an ad supported plan a "financial incentive" for the purposes of the CCPA.
If you choose an ad supported plan, you will pay less for your monthly subscription and will be presented ads while using the service. Your information may be disclosed, shared, or sold as otherwise described in this Notice. Additionally, certain content and features may not be accessible under an ad supported plan.
If you would like to stop participating in an ad supported plan, you can select a different plan that is not ad supported. You also may opt out of targeted advertising as described in this Notice. We believe the lower fee for ad supported plans, display of advertising, and use of personal information represents a reasonable exchange.
When considering the fee structures for our plans, we consider projected ad revenue and the costs of running our services.
7.Colorado, Connecticut, Montana, Oregon, Texas, Utah and Virginia Residents
This section applies to U.S. Privacy Laws other than the CCPA. For the purpose of this section, "Personal Data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. Personal Data does not include de-identified data, publicly available information (as these terms are defined under these Privacy Laws) or any other Personal Data otherwise excluded from the scope of these Privacy Laws. You may contact us at Privacy@TelevisaUnivision.com.
Please see Sections 1 ("Personal Information We May Collect") and 2 ("How We May Use Your Personal Information") for information about the categories of Personal Data we process as a controller and the purposes for processing such data. Additionally, please see Section 3 ("How We Disclose Your Personal Information"), for information about the categories of third parties to whom we disclose the categories of Personal Data described in Section 1.
If you are a resident of one of these states, you may exercise the following rights with respect to your Personal Data (as this term is defined under these Privacy Laws):
Please note that there are exceptions and limitations to each of the rights listed above. To exercise the right to know, correct, or delete, please email us at Privacy@TelevisaUnivision.com or use the form at https://www.univision.com/global/privacy-requests. To opt out of the sale of your Personal Data, or to opt out of the Processing of your Personal Data for the specific purposes described above, please visit the following webpage: https://www.univision.com/global/privacy-requests.
Appeal Process. If you are a resident of one of these states and if we refuse to take action on your request, you may have a right to appeal this refusal within a reasonable period after you have received notice of the refusal. You may file an appeal by emailing us at Privacy@TelevisaUnivision.com.
Business Names. We use the following business names in Oregon: TelevisaUnivision Management Co., Univision Holdings Inc., TelevisaUnivision Inc., and Broadcasting Media Partners Inc.
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Important Update
Our Privacy Policy and Terms of Use have been updated effective February 19, 2020.
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